Warranty Policy (6 Months Limited Warranty)
1. Coverage Period

This product is covered under a limited warranty for a period of 6 months from the date of delivery to the original purchaser.

The warranty is valid only for the original purchaser and is non-transferable.

2. What is Covered?
This warranty covers manufacturing defects in materials and workmanship under normal use.

Screen/Display failure (touch issues, dead pixels, no display).

Internal motherboard or chipset failure.

Connectivity failure (Wi-Fi/Bluetooth module not working).

Power issues (device not turning on despite correct wiring).

3. What is NOT Covered? (Exclusions)
The warranty will be VOID if the damage is caused by:

Physical Damage: Cracks, dents, broken screens, or damage from drops/accidents.

Improper Installation: Damage caused by incorrect wiring, short circuits, or connecting to incompatible voltage (e.g., connecting directly to AC power or >36V without the provided adapter).

High-Pressure Water Damage: While the unit is IP-rated (waterproof), damage caused by direct high-pressure washing (pressure washer jets) is not covered.

Tampering: Opening the device screw seals or attempting self-repair.

Burn/Fire Damage: Damage due to external fire, lightning, or vehicle electrical faults.

4. Claim Process
If you face an issue, please follow these steps:

Contact Support: Email us at [sales@autopilotindia.com] or WhatsApp [+91-9188664823] with your Order ID and a Video showing the issue.

Troubleshooting: Our technical team will guide you through basic troubleshooting.

Return for Inspection: If the issue persists, you will need to ship the unit to our service center in [Your City]. (Customer bears one-way shipping cost; we cover the return shipping if the defect is valid).

Repair/Replacement: If a manufacturing defect is found, we will repair or replace the unit free of charge. If the damage is found to be accidental/physical, we will offer a paid repair quote.

5. Limitation of Liability

Autopilot India is not responsible for any damage to the customer’s vehicle or third-party accessories caused during installation.

The maximum liability is limited to the purchase price of the product.